As part of our commitment to treating you fairly in all our dealings with you both now and in the future, this document details our service and arrangements for dealing with your finance requirements. Please take the opportunity to read it carefully ensuring you retain a copy for your records.
We are a credit broker and have the permission to carry out the regulated activity of credit broking which includes effecting introductions between you and lenders or other credit brokers. This means that we can introduce you to a limited number of lenders and their finance products, which may have different interest rates and charges, to assist with your finance.
We will provide details of products available from the lenders that we work with, but no advice or recommendation will be made. You must decide whether the finance product is right for you and all finance is subject to status and income. We also hold the permissions of debt adjusting and debt counselling for the regulated activity of settling finance agreements on an existing car in part exchange circumstances and organising a new finance agreement to replace it.
We will refer your application to our main panel of lenders.
Where your finance application has been unsuccessful, we will advise you of this and also provide you with the details of any credit reference agency consulted by the finance provider.
We do not charge you a fee for our services however, we will typically receive commission from your finance lender for introducing you to them. The lenders we work with pay commission at different rates, this is determined by the amount and term you choose. However, the amount of commission that we receive from the lender does not have an effect on the amount that you pay to that lender under your credit agreement.
You are entitled, at any time, to request information regarding any commission which we may have received as a result of placing your finance with a lender.